Privacy Policy
Effective Date: January 31, 2025
1. Introduction Cook Consulting and Services, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate via email, text/SMS messaging, Instant Messaging, use our chatbots, or engage with any third-party integrations. Please read this policy carefully. By using our services, you agree to the terms outlined here.
2. Information We Collect We may collect the following types of information:
- Personal Information: Name, email address, phone number, and other contact details you provide.
- Automated Information: IP address, browser type, device information, and browsing behavior.
- Communication Data: Messages sent via email, text/SMS, chatbots, Instant Messaging or other customer support channels.
- Third-Party Data: Information received from third-party integrations you engage with through our services.
3. How We Use Your Information We use the information collected to:
- Provide, operate, and maintain our services.
- Improve user experience and website functionality.
- Send service-related emails, notifications, Instant Messages or text/SMS messages.
- Respond to customer service inquiries and support requests.
- Analyze trends and usage patterns.
- Ensure security and prevent fraudulent activities.
4. How We Share Your Information We do not sell, trade, or rent your personal information. However, we may share your data in the following situations:
- With Service Providers: Third-party vendors who assist with business operations (e.g., hosting, messaging platforms, analytics, payment processors).
- For Legal Reasons: If required by law or to protect rights, property, or safety.
- With Your Consent: When you explicitly allow sharing with third parties.
5.Text/ SMS and Chatbot Messaging By opting into text/SMS or chatbot messaging, you consent to receive communications from us. Standard messaging rates may apply. You can opt-out anytime by replying "STOP."
6. Third-Party Integrations Our services may include links to third-party websites or integrations. We are not responsible for their privacy practices. Please review their policies before sharing any information.
7. Data Security We implement appropriate security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection.
8. Your Rights and Choices
- Access & Correction: You may request to access, correct, or delete your personal data.
- Opt-Out: You can unsubscribe from marketing emails and text/SMS communications at any time.
- Cookies & Tracking: You may modify browser settings to reject cookies.
9. Updates to This Policy We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.
10. Contact Us For questions about this policy, contact us at: